Data collected in order to provide you with the most rewarding possible experience
We at canadadaymtl.ca undertake to abide by the highest standards of confidentiality in managing your personal information. Your customer experience with us should be both safe and enjoyable. We would therefore like to offer some reassurance by describing the types of data we collect, and the reasons why we do what we do in following the industry’s best practices. We would suggest that you read the following carefully.
canadadaymtl.ca collects two types of data: personal information and general analytics information.
We collect them in specific situations, such as when you:
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send us comments or suggestions on our contact page.
You can also visit our website without revealing your identity or providing other information. In order to provide the best possible web experience for our customers, however, we do collect some data, such as IP addresses—but not email addresses—and related information such as the type of browser used, the operating system and time spent on our website or on a specific page
Strictly Controlled Use of Collected Data
The personal informations we collect can include your name, address, telephone number, email address and a few details about your customer account, such as your invoice number and items purchased. We also collect non-personal information, meaning data that cannot be used to identify you, such as the store location you visited, which we can use to improve our service to you by:
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responding to requests for information;
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providing quality customer service;
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assessing and improving the efficiency of our website;
Disclosure
The data we collect is passed on to our website administrators, who use it to assess such things as the number of visits to the various sections of our site, in order to ensure that it remains a useful and efficient source of information, and thus meets our customers’ needs.
Policy changes
canadadaymtl.ca reserves the right to make changes in this confidentiality policy at any time and for any reason. You will be notified through this section of the website of any change in the way we protect the safety and confidentiality of personal information about you. You should visit this section from time to time to check whether changes have been made.
Analytical technologies
canadadaymtl.ca uses third-party tools to collect information and produce reports and analyses on the browsing patterns of visitors to its website.
We use the information to improve your shopping experience and ensure that our website has the capacity to provide satisfactory service to all users. The software provides us with aggregate reporting information only. No data that could be used to identify you personally is collected or used in this process.
The website uses Google Analytics, a web analytics service supplied by Google. Google Analytics uses cookies to analyze how visitors use the website. Information generated by the cookie on your use of the website (including your IP address) is transmitted to Google and stored on its servers. Google uses this information to evaluate your use of the website, compile reports on website activity for the site’s operators, and provide other services related to website use and activity. Google may also provide this information to third parties where required by law, or where the third parties in question will be processing it on Google’s behalf. Google will not associate your IP address with any other data it holds. You may refuse the use of cookies by selecting the appropriate settings on your browser; if you do so, however, be aware that you may not be able to use all the functionalities of our website. By using the website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.
Enhanced Security for Personal Information
canadadaymtl.ca attaches a great deal of importance to the security of the personal information you entrust to us. We take protective measures and maintain strict security standards in order to protect your privacy. Your personal information is not disclosed to anyone outside the company, with the exception of the service providers we have authorized to process it on our behalf.
Although we cannot be held liable in the event of theft, illegal use, unauthorized disclosure, loss, alteration or deletion of information by a third party, we do take the necessary precautions to prevent such unfortunate situations from occurring
Contact us
If you have any questions about our policy on confidentiality and the disclosure of personal information, please contact us.
NÉTIQUETTE
Applicable aux espaces de commentaires de toutes les plateformes numériques de Tandem Communication et ses comptes réseaux sociaux.
A space for all of us.
Tandem Communication's platforms are open to everyone, regardless of age, race, religion, gender, ethnicity, or sexual orientation.
We want to hear your perspective. Your comments enrich our communication platforms and help fuel and diversify the discussion.
Tandem Communication's platforms are not anonymous, and the use of a pseudonym is prohibited. Tandem Communication reserves the right to moderate or delete comments if there is any doubt about the identity of the author. Impersonating another person constitutes a serious offense punishable by expulsion and/or banishment.
Tandem Communication reserves the right to ban without warning any person who violates its netiquette.
When you publish your content on our platforms:
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Be careful not to stray from the topic.
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Avoid posting the same content repeatedly, otherwise it will be considered spam and will be deleted.
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We ask that you be respectful to each other, not only of our commenters, but also of our Tandem Communication employees and those cited in the articles and documents you comment on. Similarly, comments that violate civilized digital conversation codes may be deleted (e.g., comments in all capital letters).
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Tandem Communication reserves the right to delete comments if they contain hyperlinks to sites whose authenticity or credibility we cannot verify.
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You must be the author of your comment. Any copyright infringement is prohibited (including copying excerpts from other sites without asking permission and without citing the sources). If the majority of your content was written or created by someone else, it will not be accepted, even if you cite your source.
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It is prohibited to publish content that is likely to offend and that risks exposing a person or group of people to hatred or contempt based on race, origin, color, religion, sex, sexual orientation, age or physical or mental disability.
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Your comment may be removed if it contains any of the following:
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Vulgar, obscene or sexually explicit language;
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Illegal material (e.g., violating a court order);
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Hate speech;
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Threats or harassment;
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Personal attacks, insults or defamatory content;
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Threat or incitement to commit a criminal act;
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Attempts to mobilize the population for any cause other than a CBC/Tandem Communication event;
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Any negationist content;
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Any comment inciting proselytism;
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Content or argument based on false claims or fake news.
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Respect the privacy of others by not including personal information (such as a phone number or email address) or private conversations in your content.
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Your content should be personal in nature, not commercial. Avoid sharing commercial promotions and press releases.
If you violate Netiquette, your content will be rejected and your account may be suspended or blocked.
